Refund policy

Clout Native Return Policy:

1. Returns and Exchanges:

  • We accept returns and exchanges on products purchased from Clout Native within 30 days of the purchase.
  • Products must be unused, in their original condition, and with all original tags and packaging.
  • To initiate a return or exchange, please contact our customer service for a return authorization number.

2. Non-Returnable Items:

  • Sale items, personalized or custom-made products, and intimate items such as underwear are not eligible for return or exchange unless they are found to be defective.
  • We do not accept returns on products that have been damaged due to misuse or negligence.

3. Returns for Defects:

  • If you receive a defective product, please contact us within 7 days of receipt.
  • We will assess the defect, and if valid, we will offer you a replacement or a full refund, including shipping costs.

4. Refunds:

  • Refunds will be processed within 14 days of receiving the returned item.
  • Refunds will be issued via the original payment method used for the purchase.

5. Shipping Costs:

  • Shipping costs are non-refundable unless the return is a result of an error by Clout Native.
  • Customers are responsible for return shipping costs.

6. Return Procedure:

  • To initiate a return, please contact us through our customer service. We will provide you with detailed instructions.

For any questions or concerns about our return policy or to initiate a return, please contact our customer service at [Email Address].

Please note that Clout Native reserves the right to amend this return policy as needed. We recommend reviewing our policy periodically for any updates.

Thank you for shopping with Clout Native!

These return policies are designed to provide a fair and transparent shopping experience for your customers. Be sure to keep accurate records of returns to ensure efficient and reliable service. Also, make sure this policy is prominently displayed on your website for customer reference. Good luck with your clothing store!